Comfortable seating and pleasant driving experience

Improved ride quality and advanced infotainment features

Excessive use of shiny black plastic and poor interior/exterior material quality

Inclusion of convenient physical features like sunglass holder, steering wheel buttons, and volume dial

Perception of declining brand quality and corner-cutting

Dissatisfaction with VW mobility support services

Lack of physical buttons for climate and volume controls

Poor integration of the infotainment screen

Poor build quality, reliability issues, and mechanical/electrical failures

Inconvenient gear selector stalk on the steering column