High level of comfort and suitability for long-term wear

Effective and high-quality Active Noise Cancellation (ANC)

Aesthetic design preferences

Excellent sound quality, immersion, and soundstage

Enhanced fit and stability with new eartips and wings

Audible clicking, popping, or thumping noises during movement or playback

Earbuds are prone to falling out of the ear

Limited perceived improvement in ANC and sound fullness compared to 1st Gen

Improved microphone quality and background noise reduction

Improved software features like instant playback and battery visibility

Lack of built-in parametric EQ customization

Sensitivity of the Custom Tune Technology to placement

Lack of advanced connectivity features (LE Audio, LDAC, USB-C audio, physical buttons)

Technical issues with microphone and audio artifacts

Touch controls are overly sensitive

Build quality feels cheap and plasticky

Charging issues due to poor seating in the case

Concerns regarding durability of ear tips